Privacy Policy
Information Collection:
When you register with GeneCapture.com, you may be asked to provide basic contact information such as your name, organization, contact details, and billing information (including shipping address and end-user details), transaction history, and credit card information. To help us develop better products and services, we may also ask you to voluntarily share information regarding your scientific interests, experience with our products, and other relevant feedback.
We also collect data to measure the number of visitors to different sections of the site and to enhance the overall value of the information available. While user sessions may be tracked in some cases, we do not link sessions or IP addresses to any personally identifiable information.
Like many websites, GeneCapture.com uses “cookies” to improve your browsing experience. You can configure your browser to reject cookies if you prefer not to use interactive features. For privacy protection, we recommend closing your browser completely after visiting websites that use cookies. If you are concerned about the data gathered through cookies, please check your browser settings for cookie-related controls.
Information Handling:
GeneCapture uses your information to better understand your needs, deliver improved services, complete transactions, and keep you informed about relevant updates, services, and benefits.
We may also use information collected through clickstream data and cookies to store user preferences, improve website navigation, enable personalized features and services, compile and analyze aggregate statistics, and support ongoing website improvements. If you provide registration information, cookies may also be used to recognize you when you return to the site.
Unless otherwise stated, GeneCapture may use the information collected to fulfill your requests, enhance the content and services we provide, customize GeneCapture.com to your preferences, communicate with you (unless you opt out), support marketing and research efforts, and for any other purposes disclosed to you. GeneCapture reserves the right to fully utilize non-personally identifiable information.
From time to time, GeneCapture may use contact information collected through this site to send emails or postal mail with updates about our latest products and services. If you place an order via the website, you may receive emails about your order status (e.g., confirmations, shipment updates). We may also contact registered users about account status and important policy changes.
Information Disclosure and Protection:
GeneCapture does not sell or provide your personally identifiable information to outside mailing lists. We may share information with affiliates, successors, or authorized agents and representatives (such as consultants), all of whom are required to protect your information consistent with this Privacy Policy.
Although we take commercially reasonable steps to protect your information, no system is 100% secure. GeneCapture cannot guarantee complete privacy in all circumstances. It is your responsibility to safeguard passwords, ID numbers, and other access credentials associated with your use of the site.
Unsubscribing from Email Lists:
If you prefer not to receive certain communications from GeneCapture, its affiliates, or representatives, you can opt out by:
Declining the service at registration or other information collection points on the site; or
Contacting us to request removal from mailing lists.
We will honor such requests unless the communication is essential to administering your account, required by law, or necessary to protect our legal rights.
Other Websites:
GeneCapture.com may include links to websites maintained by other organizations. When you access content via an external link, you are subject to that website’s privacy policy and terms of use. We do not control third-party sites and recommend reviewing their privacy practices. GeneCapture is not responsible for the policies or practices of non-Gene Capture websites.
Contact Us:
If you have any questions regarding this privacy statement, please email us at info@genecapture.com or use the contact form on our website.